Customer Order & Front-End Operations Executive

Job Description

Customer-facing role responsible for taking and managing customer orders, updating the DSR, coordinating with inventory and supply teams to arrange the required goods, tracking orders through fulfilment, and keeping customers informed. The role requires strong communication, organisation, follow-up and basic Excel/Google Sheets skills.

Requirements

• Strong communication and customer-handling skills
• Good knowledge of Excel / Google Sheets
• Experience in customer service, order management or operations preferred
• Strong attention to detail and accuracy
• Ability to manage multiple customer orders simultaneously
• Strong follow-up and coordination skills
• Comfortable working with WhatsApp, phone calls and email
• Ability to maintain daily sales and order records
• Immediate joiners preferred

Work Timing

Work Location

1014 , 1 st floor, 8th Main Rd, opposite Indian bank, Judicial Layout, Yelahanka, Bengaluru, Karnataka 560065