Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to GigHour. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Name, email address, and phone number
• Date of birth and gender
• Profile photo
• Location information (state, district, address)
• Aadhar number and PAN number (for verification)
• Bank account details (for payments)
• Skills, experience, and work history
• Company information (for employers)

2.2 Usage Information

• Device information (device type, operating system)
• App usage data and preferences
• Job applications and work history
• Messages and communications
• Payment and transaction history
• Location data (when using location features)

2.3 Automatically Collected Information

• IP address and browser type
• Time zone and language preferences
• App crashes and performance data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Connect employers with workers
• Process job applications and assignments
• Facilitate payments and transactions
• Send notifications about jobs, applications, and messages
• Verify identity and prevent fraud
• Improve our services and user experience
• Provide customer support
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Other Users

We share your profile information with other users as necessary for job matching and communication:

• Employers can see employee profiles when reviewing applications
• Employees can see employer information for posted jobs
• Contact information is shared after job acceptance

4.2 With Service Providers

We share information with third-party service providers who help us operate our platform:

• Payment processors (Cashfree, Razorpay)
• Cloud hosting providers (Supabase)
• SMS and email service providers
• Analytics and monitoring services

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request your data in a portable format

To exercise these rights, contact us at support@gighour.com or through the app settings.

8. Location Information

We collect location information to:

• Show relevant jobs in your area
• Verify work location during job execution
• Provide location-based notifications

You can control location permissions through your device settings. Disabling location may limit certain features.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the new policy on this page
• Sending a notification through the app
• Sending an email to registered users

Your continued use of the app after changes indicates acceptance of the updated policy.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@gighour.com

Support: support@gighour.com

Phone: +91 8300752890